Our Vision
UCP Heartland envisions being the provider of choice for children and adults with differing abilities and making sure all people have the opportunity to live, learn, engage, work and reach their full potential.
Our Mission
At UCP Heartland we provide children and adults living with differing abilities the extraordinary care and support they need to thrive in school, at home, at work and in their community.
Core Values
Trust
We understand people depend on us and take complete ownership of our responsibility.
Respect for all
We value everyone associated with UCP Heartland even when there are differences.
Honesty
We are open, transparent, and truthful with each other and all people and families we are honored to serve.
Diversity
We value, recognize and believe UCP Heartland benefits from all people and the differences we bring to the organization.
Conciliation
We behave in a spirit of compromise and agreement. We listen to and respect other’s opinions and are open to constructive discussion. We respect and support final decisions made even when we disagree.
Core Competencies
Our core competencies reflect the values and behaviors we expect from every team member. They guide how we hire, communicate, collaborate, and hold ourselves accountable strengthening our culture and advancing our mission together. Aligned across all levels, these competencies define how we lead, grow, and serve with trust, inclusion, and purpose.
Collaborates
Work respectfully and effectively with others to achieve shared goals, and contribute to a culture of mutual respect, trust, and shared decision-making.
Communicates Effectively
Share information clearly and listen actively to build mutual understanding.
Customer Focus
Align services with the goals, values, and priorities of those we serve, by building long-lasting relationships based on trust, empathy, and follow-through.
Ensures Accountability
Promote a culture of ownership, transparency, and trust.
Instills Trust
Act with honesty, consistency, and integrity in every interaction.
Values Differences
Create inclusive spaces where everyone feels welcome and seen.
Collaborates
Work respectfully and effectively with others to achieve shared goals, and contribute to a culture of mutual respect, trust, and shared decision-making.
Communicates Effectively
Share information clearly and listen actively to build mutual understanding.
Customer Focus
Align services with the goals, values, and priorities of those we serve, by building long-lasting relationships based on trust, empathy, and follow-through.
Ensures Accountability
Promote a culture of ownership, transparency, and trust.
Instills Trust
Act with honesty, consistency, and integrity in every interaction.
Values Differences
Create inclusive spaces where everyone feels welcome and seen.